Lash Nation Refund & Rescheduling Policy

We know that booking a lash extension course is an exciting step — but also a big commitment.

Life doesn’t always go to plan. Things come up, schedules shift, and sometimes you may need to reschedule or reconsider your availability. We completely understand that.

That’s why we’ve created a policy that’s designed to be fair, flexible where possible, and fully transparent — so you know exactly what to expect if your plans change.

Please take a moment to read through everything below, so you feel confident and supported moving forward with your booking.

 

Online lash extension course policy

Due to the digital nature of our online lash extension course, all purchases are final and non-refundable.

Once your purchase is completed, you will receive immediate access to all course materials. Because of this instant access to our training content, we are unable to offer refunds under any circumstances.

If you have any questions about the course or what’s included, our team is here to help prior to enrolment.

Transfer of Enrolment

Enrolments are non-transferable and cannot be changed to another name once booked.

Access & Usage

Your course access is provided for personal use only. Sharing, distributing, or reproducing course content is strictly prohibited.

 

In person lash extension course policy 

Life happens. Schedules change, unexpected things come up, and sometimes plans don’t go exactly how you thought they would. We truly understand that.

That’s why we’ve put this policy in place — to be as fair, clear, and transparent as possible for both you as a student, and for us as a business running limited, in-demand training spots.

Deposit policy 

For both private and group training, all deposits are strictly non-refundable under any circumstances.

Does lash nation offer refunds for in-person training?

If you have paid for your course in full and can no longer attend, we offer a refund of your course fee minus the $500 deposit

provided you give at least 2 weeks’ notice prior to your scheduled training date.

If less than 2 weeks’ notice is given, the booking will fall under a strict no refund policy, as your place has already been secured and may not be filled on short notice.

 

If I’ve paid the full amount or deposit payment but can no longer make my training date, can I move it to another date ?

Yes — your deposit & Full course payment can be transferred to another date.

A minimum of 2 weeks’ notice is required to reschedule both group and private training. 

If less than 2 weeks’ notice is provided, your deposit & full amount will be forfeited.

 

How many times can I reschedule my training?

We offer one complimentary reschedule for your training date.

If you are unable to attend your rescheduled date, any further changes will require a $500 rescheduling fee.